. Shipping Policy

Effective Date: 03/01/2024

Hecate’s Pantry (“we,” “our,” or “us”) is committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website [insert website URL].

1. Order Processing

• Processing Time: Orders are processed within [insert number] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Order Verification: All orders are subject to verification and approval before shipping. We may contact you for additional information if necessary.

2. Shipping Rates and Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on the shipping method selected and the destination of the order.
• Delivery Estimates: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are provided as a guideline only and do not take into account possible delays caused by payment authorization, stock availability, or other unforeseen circumstances.

3. Shipping Methods

We offer the following shipping options:

• Standard Shipping: Estimated delivery within [insert number] business days.
• Expedited Shipping: Estimated delivery within [insert number] business days.
• Overnight Shipping: Estimated delivery within [insert number] business days.

4. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical address for delivery.
• International Shipping: We currently do/do not offer international shipping. If international shipping is available, please note that additional fees, customs duties, and taxes may apply.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting our website and entering the tracking number.

6. Shipping Delays

While we strive to meet all delivery estimates, there may be occasions where delays occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances. We will do our best to notify you of any significant delays.

7. Damaged or Lost Packages

• Damaged Packages: If your package arrives damaged, please contact us immediately at [insert contact information] with your order number and a photo of the damaged item. We will work with you to resolve the issue.
• Lost Packages: If your package is lost in transit, please contact us at [insert contact information] so we can assist you in locating the package or arranging a replacement.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Hecate’s Pantry
https://hecatespantry.us
[email protected]
(620) 687-2659